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Onboarding Resources

Nurses walking down a hallway talking with doctors in the background

Our new employee orientation has been designed to ensure a successful start to your career with The University of Kansas Health System.

When orientation has ended, you will find ongoing support from your manager and co-workers. In addition, our Human Resources team is here to support you in your career.

Below are resources many employees have found helpful in their first 30 days. You may bookmark this page so you can easily refer to it in the coming weeks.

In your first 90 days with the health system, you will receive emails asking for your feedback about your onboarding experience. Surveys are sent at 7, 45 and 90 days of your employment. Your honest feedback will help us improve the experience for future new employees. Look for emails from Glint and know the links are safe to click.

Table of contents

Attire and ID standards

At The University of Kansas Health System, our priorities are high-quality patient care and patient safety. Every day, the way we speak, act and dress make impressions on our patients, their families and visitors. Our overall image of professionalism conveys a message of respect, credibility and quality of care to all who come in contact with our health system.

Our employees should exhibit a courteous, conscientious and professional manner in the workplace. Our attire standards ensure we meet and exceed safety and infection control guidelines. They apply to all employees, all shifts, all sites and all places where we represent the health system (meetings, seminars, etc.). As we are a tobacco-free campus, employee clothing and breath must not smell like smoke. Repeated violations of these standards may result in corrective actions up to and including termination of employment.

ID policy

Each employee is required to wear their health system ID badge above their waist. Your ID badge provides appropriate security access to different areas of the health system based on the responsibilities of your position.

  • All staff, employees, volunteers, contractors, vendors, etc., must wear badges on health system properties. Badges must be worn on the upper portion of your chest area.
  • ID badges will only include one credential per employee.
  • ID badges shall not be altered or defaced in any manner. For example, tape, decorative pins, ornaments and/or other holes are not allowed on the badges.
  • ID badges may not be shared or transferred from one person to another.
  • Employees are responsible for the safekeeping of their ID badges when not being worn.
  • A replacement hospital photo ID badge will be provided at no cost to an employee for normal wear and tear, name changes due to marriage or divorce, or title and department changes.
    • Employees will be assessed a payroll deduction of $15 for replacement badges due to negligence, alterations, requesting new photos and lost or stolen badges.
    • Employees should submit a completed Badge Request Form to the Campus Badge Office located in Bell Hospital Tower, Room B314. If the employee works at a location not reasonably accessible to the Campus Badge Office, the employee may fax the completed form to 913-588-7798.

All badges will contain the following information:

  • Photo
  • First and last name
  • Credential
  • Department name
  • Title
  • Employee number

Employees who work in Emergency or Psychiatry will have their last name omitted.

Attire guidelines

Once you begin working in your department, refer to the policy for your professional image standards.

Read our full Professional Image Standards brochure.

During orientation, all employees follow Category 3 in the professional image standard booklet.

Workday

Log in to Workday to update your profile, see paychecks, complete certain forms and more.

Getting started with computers, phones and printers

This section contains instructions for employees who will be provided with a computer, telephone and/or printer as part of their role with the health system.

Outlook Mail signature setup instructions

Use these instructions to set up your health system email and signature block.

  1. Select and copy the appropriate signature block below.
  2. With Outlook running on your computer, choose the File tab on the top left of the page.
  3. On the left-hand side of the page, choose Options.
  4. This will bring up a new window with a set of Outlook options – choose Mail.
  5. Under the Mail settings, there will be options for Compose messages, including "Create or modify signatures for messages." Click on the Signatures button on the right-hand side.
  6. In this new window, you can edit an existing signature or create a new one.
  7. Click New to create a new signature, with a new name.
  8. Click on the Edit signature area and use the paste command (Ctrl+V) or right-click the mouse and choose the Paste option to Keep Source Formatting.
  9. The generic signature block will be copied and you can edit with your personal information.
  10. Before exiting, choose default signature for new messages, choosing your new signature.
  11. Hit OK (twice) to exit.
  12. Send a test email to ensure your updated signature is appearing in new emails.

 

Signature blocks

  • First Last Name, Credentials
    Title, Specialty or Department
    The University of Kansas Health System
    Phone 913-000-0000 | Fax 913-000-0000 | email@KUMC.edu
    Street Address, Suite, Mailstop, City, KS ZIP
  • First Last Name, Credentials
    Title, Specialty or Department
    The University of Kansas Cancer Center
    Phone 913-000-0000 | Fax 913-000-0000 | email@KUMC.edu
    Street Address, Suite, Mailstop, City, KS ZIP
  • First Last Name, Credentials
    Title, Specialty or Department
    The University of Kansas Health System
    Title, Specialty or Department
    University of Kansas Medical Center
    Phone 913-000-0000 | Fax 913-000-0000 | email@KUMC.edu
    Street Address, Suite, Mailstop, City, KS ZIP

Voicemail and phone greeting

Your phone greeting and voicemail should represent our brand appropriately.

  • Greeting: The University of Kansas Health System. [NAME] speaking.

    Voicemail (standard): Thank you for calling The University of Kansas Health System. I am unable to take your call right now. Please leave your name, number and a brief message and I will return your call within one business day.

    Voicemail (out-of-office): Thank you for calling The University of Kansas Health System. I am out of the office [DATES]. If this is urgent, please contact [NAME/NUMBER]. Otherwise, leave your name, number and a brief message and I will return your call when I return on [DATE].

  • Greeting: The University of Kansas Cancer Center. [NAME] speaking.

    Voicemail (standard): Thank you for calling The University of Kansas Cancer Center. I am unable to take your call right now. Please leave your name, number and a brief message, and I will return your call within one business day.

    Voicemail (out-of-office): Thank you for calling The University of Kansas Cancer Center. I am out of the office [DATES]. If this is urgent, please contact [NAME/NUMBER]. Otherwise, leave your name, number and a brief message and I will return your call when I return on [DATE].

Other helpful information

Learning resource

To support employees with ongoing growth and development, the health system provides more than 2,000 free courses in Helix, our online learning resource. You can access Helix from “Health System Links” on 24/7, the health system's intranet. Log in using your health system credentials (the same username and password you use to log in to health system resources).

Helix is a great resource for your entire career with the health system, supporting your professional growth and personal development. The format includes bite-size learning videos, in-depth courses, articles and podcasts. The resource library covers a wide range of topics including work-life balance, diversity, software, compliance, customer service, personal development and so much more.

To help with your orientation process, you may want to begin with these sections in Helix that will be available after you complete New Employee Orientation:

  • The new employee page is devoted to helping new employees navigate their first weeks on the job. This video provides an overview of what you’ll find there.
  • Explore the content to learn more about our mission, values, vision, community involvement and more. This interactive space allows you to post questions to deepen your understanding.

Health system social media

Get involved with the conversation! Follow our social media channels. If you post on social media, please follow the guidelines in the social media policy if you engage on health system topics.

Helpful contacts

Below are contacts new employees find helpful in their first weeks on the job.

Human Resources Support Center
913-945-6500

Nursing education
913-588-5426

Customer service training
CustomerServiceTraining@KUMC.edu

Health Information Technology (HITS) help desk
913-945-9999, option 1

Parking services
913-588-5175

Campus security and police
913-588-5030

Main hospital badge office
913-588-8256

Helix training
AskHelix@KUMC.edu

Frequently asked questions

  • We serve the Kansas City region, the state of Kansas, the nation and beyond. The University of Kansas Health System is recognized as one of the nation's leading providers of patient care and service. Every position, every department, every staff member is key to making this possible. We are all held accountable to ensure we reach this goal.
  • The health system invests in benefits that support all employees, regardless of benefits eligibility. Free benefits for all include the Employee Assistance Program for mental and emotional health, the It’s About You wellness program for holistic health, and Perks For You for discounts on products and services. If you are eligible for benefits, a benefit specialist will be in touch with you within your first week to set up a one-on-one meeting. Our compensation and benefits package is the most comprehensive in the region.

    All employees should visit KansasHealthSystemBenefits.com to become familiar with the benefits available to support you and your family.

  • Our priorities are high-quality patient care and safety. Every day, how we speak, act and dress make impressions on our patients, their families and visitors. Our overall image of professionalism conveys a message of respect, credibility and quality of care to all who come in contact with our hospital, and our professional image standards reflect that message.

  • At orientation and customer service training, you will park at P5 garage, just north of Cambridge Tower A. Your parking will be validated so you will not need to pay.

    If you need parking for your job, you will be notified about your designated parking location after you have registered online. It could take up to a week before your new lot is assigned.

    • Register for parking, if applicable.
    • Shuttle schedules are available on the health system’s intranet, 24/7.
  • Your employee account information will be sent via a secure message on or before your start date. Alternatively, your manager can provide you with that information when you begin work in your department. Account information will include your email, network username, initial password and employee ID number.

  • Discuss your work schedule with your manager.
  • You will receive your badge on Day 1 of orientation.

  • There are 2 ways to receive a paycheck – either by direct deposit into your personal checking or savings account or on a U.S. Bank Focus Card. You may set up or update your direct deposit information in Workday at any time. Read more here about the U.S. Bank Focus Card.

  • Yes, you will be paid for the two days of orientation and customer service training. On your behalf, your leadership will enter the hours worked for both days.

  • You can view and make changes to your federal and state tax withholdings through the Pay Application in Workday.

  • You will attend customer service training on your second day of orientation.