Refer A Patient

The University of Kansas Health System is dedicated to delivering an unparalleled referral experience for physicians, providers and patients. We value the opportunity to collaborate with you in providing exceptional patient care.

Need help with a referral?

For additional support with patient referrals, contact:

Call 913-588-5862, toll-free 877-588-5862
Fax: 913-588-5785
Email: physref@KUMC.edu

We prioritize prompt communication and efficient collaboration with all referring physicians. The staff and resources at the health system are always available to you.

For questions about a referral, including to check referral status, contact our physician referral representatives at 913-588-5862 or toll-free at 877-588-5862. You can also check the status of your referral in EpicCare Link.

How to access patient records and imagery

Our physicians are here to collaborate with you. To consult with a physician by phone, call 913-588-5862. A representative will assist you and collect the following information:

• The name of the physician you would like to speak with. You may also speak with someone on call.
• A brief description of the reason for your call.
• The name and date of birth of a mutual patient (if applicable).
• A call-back number in case the call is disconnected.

Once this information is obtained, the representative will connect you with the appropriate physician. If a physician is unavailable, you may speak with a nurse.

The health system is here to serve you. We put patients first and we are committed to delivering a world-class experience for referring physicians and providers.

We put your patient first.

Patient safety and clinical outcomes are at the center of every decision we make. Our national distinctions showcase our commitment to delivering outstanding patient care.

We value collaboration.

Our referral process is designed to be easy and convenient. We respect your relationship with your patient and appreciate the opportunity to partner with you in providing the best care possible.

We communicate consistently.

We promise to keep you informed about your patient’s progress with open communication and rapid follow-up after your patient is seen.

We provide a compassionate patient experience.

We deliver a superior healthcare experience for every patient and prioritize patient-focused care. The health system offers complimentary concierge services for referred patients and their families. Learn more about our unmatched patient experience.

We deliver leading-edge academic medicine.

As part of an academic medical center, the health system’s knowledge, expertise and advanced technology are unparalleled in the region – and we are constantly innovating.

Explore the health system’s distinctions and awards.

Our accreditations and awards reflect our commitment to achieving healthcare excellence and providing nationally ranked care.

Our physician relations team is here to serve you, your staff and your patients. From providing insurance help to sharing CME information, we will promptly address your needs and can be reached by email.

Our concierge services

Our team aims to make working with the health system effortless. We offer:

• Assistance in securing timely patient referrals with the appropriate specialists
• Meeting coordination between you and our specialists
• Insurance support
• Continuing medical education (CME)
• Problem resolution between you and our hospital
• Clinical research trial information
• Physician-related organizational planning and marketing efforts
• Support with enhancing relationships with community hospitals
• Assisting with problem resolution, customer service support and service recovery
• Information on specialized programs and services for your patients

Meet the Physician Relations team

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