July 19, 2024
The University of Kansas Health System is experiencing some delays due to the worldwide CrowdStrike technology issue.
Where our systems are affected, we have transitioned to our prepared alternate downtime processes.
Patient care continues across the system. However, if your scheduled care is impacted by this issue, our teams will do their best to notify you in advance and reschedule your appointment as soon as possible.
We will continue to update this page with new information as it becomes available.
Thank you for your patience.
- July 19, 2:30 p.m. CDT - All pharmacy locations are now open for regular business hours.
- July 19, 1:30 p.m. CDT - Calls to health system call centers and clinical areas may experience longer than usual on-hold times. Our team is working across the system to restore the affected systems that may be resulting in the higher influx of calls.
- July 19, 11:30 a.m. CDT - MyChart is experiencing intermittent access and functionality issues. This may impact your ability to message your care team or request prescription refill requests at this time.
We continue to focus on improving these issues.