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Modified Hours for Thanksgiving

In recognition of the upcoming Thanksgiving holiday, some of our offices will have modified hours over the long weekend. Check here for modified hours.

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Choose Your Health Insurance

October 11, 2023

Kansas City, Kan. — Now is the time that most health insurance plans offer open enrollment for healthcare coverage in the next calendar year. Whether you choose a plan offered by your employer or select one on the open marketplace, it’s important to understand whether the providers you see or want to see are in network. If not, you’ll either have to pay more to see your preferred provider or transition your care to a provider who is in your plan. Health system patients in Kansas and Missouri will find The University of Kansas Health System in network for the following health plans for 2024:

On the open marketplace

On the open marketplace, a provision of the Affordable Care Act, you’ll find health system providers included in the following plan options. To enroll, visit HealthCare.gov between November 1, 2023, and January 15, 2024. You’ll need to enroll by December 15, 2023, for coverage to begin on January 1, 2024.

  • Aetna CareLink
    Coverage for members in Missouri only

  • BCBS Kansas
    Coverage for members who live in all 101 counties in Kansas excluding Johnson and Wyandotte counties. The health system is in network except for KU MedWest Ambulatory Surgery Center services.

  • Sunflower or Home State/Ambetter
    Coverage for members in Kansas and Missouri (counties surrounding the metro area).

  • Oscar
    Coverage for members in Kansas and Missouri (counties surrounding the metro area).

  • Blue Cross Blue Shield of Kansas City/Blue Select
    Coverage for members in metro area.

Learn more about the health insurance marketplace.

Enroll 365 can help you choose a plan.

888-611-3816

From private providers, such as employers

The University of Kansas Health System is in-network for most major plans offered through employers. Check your plan’s list of network providers to see if your doctors and other providers are in the network. To see the plans we participate in, review this list.

If your insurance changes

You can update your information in MyChart from the comfort of home in advance of any visit (in the main menu, choose Insurance Summary and follow the prompts), by following the prompts to complete the advance check-in process that activates 7 days before a scheduled visit, by calling 913-588-1227 any time, or by sharing your information upon check-in for a visit.

Need further assistance regarding insurance? Call customer service at 877-287-6268.

Patients of The University of Kansas Cancer Center

Insurance plan changes may require new pre-authorizations before you can receive important care. If your insurance will change as we move into 2024 – or throughout the year, if you experience employment changes or other life events – please let us know now. Contact your cancer center financial advisor if you have one or call 913-588-2659. Leave a confidential voicemail message with your new insurance details and expect a call back within 2 business days. We can prepare now to secure those approvals to safeguard against any delay in your care – especially if you have care scheduled in the first few weeks of the new year.

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