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Holiday Hours Information

In recognition of the Christmas and New Year’s holidays, some of The University of Kansas Health System’s offices will have modified hours on Wednesday, December 25, and Wednesday, January 1.

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Urgent Care

urgent care patient at the University of Kansas Health System

If you need medical care quickly, but don’t require a trip to the emergency department, you can rely on The University of Kansas Health System's urgent care team. You can see a provider without an appointment at several urgent care locations in the Kansas City area or through a virtual visit. Use urgent care for concerns like asthma, allergies, coughs, fevers, rashes, sore throats, headaches or vomiting.

You can go directly to an urgent care location, no appointment needed. Or give us a heads-up you’re on the way by using MyChart. Alternatively, you can request a virtual visit.

Urgent care locations and hours

  • Medical Office Building
    1. Medical Pavilion
    • Urgent Care
    • 2000 Olathe Blvd., Level 1, Suite D
    • Kansas City, KS 66160
    • Mon 7 a.m. - 9 p.m.
    • Tues 7 a.m. - 9 p.m.
    • Wed 7 a.m. - 9 p.m.
    • Thur 7 a.m. - 9 p.m.
    • Fri 7 a.m. - 9 p.m.
    • Sat 8 a.m. - 4 p.m.
    • Sun 8 a.m. - 4 p.m.
    Google Maps Directions
    Office Contact:
    913-574-2273
  • KU MedWest Urgent Care
    2. KU MedWest Urgent Care
    • Urgent Care
    • 7405 Renner Road, Pod D
    • Shawnee, KS 66217
    • Mon 7 a.m. - 9 p.m.
    • Tues 7 a.m. - 9 p.m.
    • Wed 7 a.m. - 9 p.m.
    • Thur 7 a.m. - 9 p.m.
    • Fri 7 a.m. - 9 p.m.
    • Sat 8 a.m. - 4 p.m.
    • Sun 8 a.m. - 4 p.m.
    Google Maps Directions
    Office Contact:
    913-574-2273
  • 3. T-Mobile Center Urgent Care
    • T-Mobile Center
    • 1403 Grand Blvd.
    • Kansas City, MO 64106
    • Mon 8:30 a.m. - 5 p.m.
    • Tues 8:30 a.m. - 5 p.m.
    • Wed 8:30 a.m. - 5 p.m.
    • Thur 8:30 a.m. - 5 p.m.
    • Fri 8:30 a.m. - 5 p.m.
    • Sat Closed -
    • Sun Closed -
    Google Maps Directions
    Office Contact:
    913-574-2273
  • Creekwood Family Care
    4. Creekwood Urgent Care
    • 6420 N. Prospect Ave.
    • Gladstone, MO 64119
    • Mon 5 p.m. - 9 p.m.
    • Tues 5 p.m. - 9 p.m.
    • Wed 5 p.m. - 9 p.m.
    • Thur 5 p.m. - 9 p.m.
    • Fri 5 p.m. - 9 p.m.
    • Sat 8 a.m. - 4 p.m.
    • Sun 8 a.m. - 4 p.m.
    Google Maps Directions
    Office Contact:
    913-574-2273
Knee pain

Same-day care available for orthopedic injuries

We offer walk-in care in Overland Park for acute orthopedic injuries, including sports-related injuries, such as fractures, strains and sprains. Walk-in hours are weekdays 8 a.m.-7 p.m. and Saturdays 8 a.m.-2 p.m.

Learn more

How and when to use urgent care

Urgent care clinics can provide quick access to medical help for conditions that don't warrant a visit to the emergency department.

Urgent care clinics also provide services not available in most traditional doctor’s offices, including X-rays, some lab work and tests such as electrocardiograms. Urgent care clinics may also be more convenient because you can walk in without an appointment, in a close location to where you live or work.

Visit urgent care for

  • Asthma and allergy symptoms
  • Sore throats
  • Coughs
  • Fevers
  • Rashes
  • Minor burns
  • Headaches
  • Vomiting
  • Flu-like symptoms
  • Simple fractures or sprains
  • Cuts that might require stitches

Go to an emergency department for

  • Serious head injury
  • Difficulty breathing
  • Severe pain
  • Loss of consciousness
  • Throwing up or coughing up blood
  • Bleeding that won't stop
  • Severe allergic reactions that include face swelling or itching throat
  • Seizures
  • Chest pain
  • Fevers in babies 3 months old or younger
  • Pregnancy issues
  • Any symptoms that make it impossible to walk, breathe or perform other basic functions

Urgent care video visits

We can use video visits for most of the health needs typically seen in an in-person urgent care setting.

We cannot prescribe or refill medications, write notes for employers or for workers' compensation, treat broken bones or perform testing through urgent care video visits. We cannot treat serious conditions, like head injuries or breathing difficulties. If your need is an emergency, call 911 or go to the nearest emergency department.

If you are setting up an urgent care video visit for a minor, you will need to create a MyChart account for them or request proxy access to their current account. Email the completed form to MyChart@KUMC.edu. This process typically takes 2-3 business days. Meanwhile, seek in-person urgent care or call 913-574-2273 (CARE) for assistance.

Urgent care FAQ

  • Our urgent care centers allow you to see a physician, physician assistant or advanced practice registered nurse without an appointment. You should use urgent care for medical problems that require prompt attention but are not serious enough to require a trip to the emergency department.

  • It is never necessary to schedule an appointment at our urgent care centers. Patients are seen on a first-come, first-served basis or based on medical need.

    • Abrasions
    • Acne
    • Asthma
    • Athlete’s foot
    • Back pain
    • Cold and flu
    • Constipation
    • Cough
    • COVID-19 concerns
    • Diarrhea
    • Dry skin/eczema
    • Extremity pain
    • Eye irritation
    • Fatigue
    • Fever
    • Headache
    • Heartburn
    • Insect bite
    • Nausea
    • Pink eye
    • Poison ivy
    • Possible fracture
    • Rash
    • Respiratory symptoms
    • Seasonal allergies
    • Sinus
    • Sore throat
    • Stuffy nose
    • Stye
    • Urinary tract infection
    • Vaginal discharge/irritation
    • Vomiting

  • Our urgent care is for those who are 6 months and older.

  • Since we don't take appointments, it's difficult to predict how long you will have to wait to be seen by a member of our urgent care medical team. Although we treat patients on a first-come, first-served basis, patients with severe breathing problems, patients who are bleeding or patients who may have life-threatening medical conditions will be seen first. We also prioritize those who state they are on their way through MyChart.

  • In some cases there is an additional "after-hours" charge for urgent care visits, which is usually covered by most insurance carriers. Some insurance carriers may require higher copays. Please call the number on the back of your insurance card for questions about coverage. In addition, some medications, tests and/or medical supplies may not be covered under your plan and will be your responsibility.

  • Go to the emergency room for injuries that are serious or that may be life-threatening. These include:

    • Amputation of a body part
    • Chest pains that could be related to heart attack
    • Dehydration
    • Electrical shock
    • Fractures that are open or angulated
    • Severe abdominal pain
    • Severe bleeding due to injury or trauma
    • Severe burns

    Call 911 immediately if you have a medical emergency and need transportation to the hospital.

  • When you have tests done, there are 2 ways to get results. The preferred method to access your health information is through MyChart. Get more information on MyChart and learn how to sign up. Or a clinical staff member will contact you regarding any abnormal results.

  • For billing questions, call 913-588-5820 Monday-Friday, 8 a.m.-5 p.m.

Request An AppointmentCall 913-588-1227
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