Telehealth Appointments

Telehealth, sometimes referred to as telemedicine, allows you to receive care from a provider located elsewhere. You can use your computer, tablet or smartphone to communicate with a provider about primary, specialty and urgent care needs including evaluation of new symptoms, prescription refills, follow-up care and more.

A telehealth video visit offers live communication between you and your provider and requires your device to have audio and video capability. Prior to your telehealth appointment, your care team will need to verify where you will be physically located for your appointment. If you will not be in Kansas or Missouri at the time of your visit, you need to contact your provider to confirm your appointment.

You will need a MyChart patient portal account to plan and connect into a telehealth visit. Visit the browser environment and choose Sign Up Now or download the MyChart app from Google Play or the Apple Store to use MyChart on your mobile device.

An urgent care video visit by telehealth requires no appointment, but also is conducted through MyChart.

You will safely, securely connect with a care provider using teleconference technology that seamlessly integrates into the health system’s electronic medical record and our MyChart patient portal. Once connected, you'll be able to see and hear your provider just as though you were together in a traditional office visit. Based on this interaction, your provider will assess your condition and make recommendations for your ongoing care.

We believe you will enjoy the benefits of telehealth services, including efficiency, comfort and convenience.